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Discussion topic: Lost connection from mini box to tv

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This message was authored by Tootill This message was authored by: Tootill

Lost connection from mini box to tv

The Sky Q mini auto switched off and when it turned back on its not connecting to the tv,

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This message was authored by Laing1 This message was authored by: Laing1

Re: Lost connection from mini box to tv

Posted by a Superuser, not a Sky employee. Find out more

@Tootill wrote:

The Sky Q mini auto switched off and when it turned back on its not connecting to the tv,


@Tootill what error message are you seeing if any ?

 

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then rebooting your mini  box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Tootill
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This message was authored by Tootill This message was authored by: Tootill

Re: Lost connection from mini box to tv

Hi, 

Thanks i hadnt thought of that, I'll give it ago

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