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Discussion topic: Loss of service

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Lee2775
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This message was authored by Lee2775 This message was authored by: Lee2775

Loss of service

‎06 Jan 2024 09:29 AM

I had tv essentials and upgraded on Wednesday to signature and sky sports but I no longer have access to my home page, recordings, apps 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Loss of service

‎06 Jan 2024 09:51 AM

Posted by a Superuser, not a Sky employee. Find out more

@Lee2775  Have you tried a box reboot by unplugging at the wall for a few seconds?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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