Discussion topic: Loss of picture and pixelated on other channels

This message was authored by: Joe-s · ‎04 Nov 2023

I have channels on the blue screen with message claiming an issue with signal. On other channels the picture is very pixelated. On The Netflix app i5 suffers with buffering. Sky engineer can't come for 3 weeks. Tried to contact sky direct but sadly that isn't easy neither.

This message was authored by: TimmyBGood · ‎04 Nov 2023

@Joe-s

If it's a dish alignment issue then you either wait for Sky or pay an independent installer.

App issues are unrelated to the dish: that's a broadband thing.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Loss of picture and pixelated on other channels

Loss of picture and pixelated on other channels

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