Loss of Sky Viewing Card

[CptCarpy]

I foolishly left my old Viewing Card in my faulty Q Box when it was collected by DPD today. I now have a new Q Box and no Viewing Card. I have tried contacting DPD to see if I can get it back from the old Box but think this unlikely. help Appreciated.

[Daniel0210]

A common mistake @CptCarpy You will need to call Sky to order a replacement which they will post to you. 

[skycustomertm]

What is the number for sky so that I can speak to someone 

[Daniel0210]

@skycustomertm 
The current methods for contacting Sky are below and depending on the reason for making contact some methods will be more appropriate than others……

🟦 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟦 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟦 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟦 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.