07 Apr 2023 12:35 PM
I have 3 mini boxes, 2 upstairs one downstairs and a main Sky q box. In one room upstairs the connectivity is disrupted quite a few times, I'm also losing the Internet connection on my Mobile, I've done all the reboots and resets, however I really should not have to keep doing this practically every night. Any suggestions apart from rebooting and resetting. Apparently I also have an inbuilt booster but it's not doing much boosting ??
07 Apr 2023 03:27 PM
Hi, It might be one of a few problems. What is your download speed for your broadband? Are you trying to watch all 3 mini boxes and the main box at the same time? You can only view 2 mini boxes and the main box at the same time. Each internet capable item you are using is reducing the bandwidth
07 Apr 2023 04:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@debsnlee wrote:
I have 3 mini boxes, 2 upstairs one downstairs and a main Sky q box. In one room upstairs the connectivity is disrupted quite a few times, I'm also losing the Internet connection on my Mobile, I've done all the reboots and resets, however I really should not have to keep doing this practically every night. Any suggestions apart from rebooting and resetting. Apparently I also have an inbuilt booster but it's not doing much boosting ??
@debsnlee who is your broadband provider ?
08 Apr 2023 04:28 AM
Posted by a Superuser, not a Sky employee. Find out moreI don't know what an in-built booster is but it sounds like the wifi signal is bery weak if your phone is giving up too.
as Laing says above, which ISP you are on changes the advice...
08 Apr 2023 10:29 AM
My sky tv not working
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