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Discussion topic: Losing Sky channels on our tv

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Td201
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This message was authored by Td201 This message was authored by: Td201

Losing Sky channels on our tv

‎20 Jan 2024 12:55 PM

Losing Sky channels on our tv guide 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Losing Sky channels on our tv

‎20 Jan 2024 01:10 PM

Posted by a Superuser, not a Sky employee. Find out more

@Td201 

Try a reboot of the main Sky Q box, then the same with any mini boxes if necessary 
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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