Lionsgate+ 3 month trial set up issue

[Andy63A]

Just tried again using the web address and it worked.

[Aanire]

@Andy63A  But does it play anything? Mine while looking like it works asks me to pay when I try and watch something 

[Hugh.rowan]

Yea sounds great if only you could actually sign up.

Obviously there is a glitch QR code does not work, web address either. [content removed]

Signed up to what, cant even cancel.

Paramount plus sign up was the same.  A statement would be nice and awhile your at it an apology.

Moderator note: language removed

[Youdster]

Mine just started working too. I tried the activation link (sky.com/lionsgateplus-activate) 

when logged in to sky.com in a browser and it redirected me to log in to Lionsgate+ & activate the trial.

[drs66]

@Aanire I hadn't tried watching something in truth but after seeing your post and a couple of other people asking that have just watched a few minutes of Outlander with no issues 

[Smudgiemoo]

The link has now worked for me too. Phew!

[AnnoyedSkyUser42]

Just spoke to Sky they said its an issue they are aware of. They said once the seven day trial expires it will automatically convert to 3 months.

[Superhoops2808]

When I go to watch anything it comes up claim offer - Then asks for payment details which I have already given to Sky - Something not right here and I have been stung before by Lionsgate 

[nutwood]

I hope this is the case. It's taken me forever to sort this out, I wish I hadn't bothered really, i only did because I want to watch The Spanish Princess.  On my  app subscriptions on my Sky Q box it says auto renew on 29th October but on the Lionsgate website it says next payment will be taken on 5th August,  I shall be mad if it does!   Can anyone confirm if this is ok?  Thanks

[Superhoops2808]

Thats why I am holding off... Why ask for more payment dets when already provided to Sky

[Superhoops2808]

Re: Lions gate+ | Sky Community

This guy, Fabmartel has the solution. Worked for me and all done 

[greg2753]

Trying to sign up to 3 months Lionsgate offer but can't get past the Marketplace Card detail screen without MYSKY_2408 error. Tried for days and different cards. Even tried updating card details in Marketplace on main Sky website but same issue. Any ideas. 

[stoney6]

I'm having the exact same issue

[Doc5907]

@greg2753  @stoney6 

Guys, try the following sequence and see if it works as it did for me...

Log out your existing account at lions gate plus website.

Then on web browser manually input:

www.Sky.com/lionsgateplus-activate

once logged in on the sky website it will redirect you to lionsgate plus website,  from there you choose login with your existing lionsgate credentials.

Then you should be able to open Lionsgate+ app on Sky Q.

[stoney6]

I have been clicking on the Lionsgate offer on my Sky Q page. I get through to the 3rd page where it asks for my payment details, which I input and then I get an error with the code Mysky_2408 and "please try again later". I have been doing this for about 3 hours and no change.

So I called the technical support and spent 57 minutes on the phone to someone who had absolutely no idea what they were talking about.

In the end they told me to just sign up to the Lionsgate App for a free 7 day trial with the same email as my sky account and it will automatically apply a 3 month trial and I will get an email.

I am very skeptical about this, how will Lionsgate know to give me a sky offer??? 

Also an hour later, still no email.

Sky just keeps getting worse and worse with their customer service.

Any tips or help would be appreciated as I think all I will end up with is the 7 day free trial from Lionsgate.