Linking TNT sports to Discovery Plus

[SimonAlberga]

I need you to unlink my existing Discovery Plus account to my TNT Sports subscription with you. I used to have TNT Sports via BT and I recently moved it to Sky. I have an existing discovery Plus account with my email address which I activated when I had TNT Sports through BT, and the Disc Plus account now is not being recognised as a valid account with a paid-for TNT SPORTSsubscription. I've spoken with Didcovery Plus and they've told me to ask you to unlink my existing Discpvery

Plus account so I can create a new one linked to my Sky subscription. Can you help?

[oldfella]

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@SimonAlberga wrote:

I need you to unlink my existing Discovery Plus account to my TNT Sports subscription with you. I used to have TNT Sports via BT and I recently moved it to Sky. I have an existing discovery Plus account with my email address which I activated when I had TNT Sports through BT, and the Disc Plus account now is not being recognised as a valid account with a paid-for TNT SPORTSsubscription. I've spoken with Didcovery Plus and they've told me to ask you to unlink my existing Discpvery

Plus account so I can create a new one linked to my Sky subscription. Can you help?

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hi @SimonAlberga 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[SimonAlberga]

Will do. Thanks!

[JK99]

Hi Simon

I am in exactly the same position. How did it go? Was it reasonably painless? My experiences of having to deal with everything over the phone with SKY is NOT positive.   😏.    Thanks  John

[SimonAlberga]

I still have not resolved this. I've spoken with Sky and Discovery Plus. Nothing worked. I used to have TNT via BT then moved it over to Sky. Think this has caused confusion in the system. If you have any ideas, please let me know! Thanks, Simon

[JK99]

That's not great. Same situation here with transfer from BT to Sky. I'll give it a go when I'm able to sacrifice an hour of my life! 🙂