Discussion topic: Left the viewing card in the sky box returned today
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Message posted on 14 Nov 2023 02:42 PM
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Left the viewing card in the sky box returned today
Returned the broken sky box today but forgot to take out the viewing card.. need a new viewing card
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Message posted on 14 Nov 2023 02:56 PM
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Re: Left the viewing card in the sky box returned today
@Alanjameswood wrote:Returned the broken sky box today but forgot to take out the viewing card.. need a new viewing card
You need to contact Sky - you can't order one on a public customer forum.
Message posted on 14 Nov 2023 03:22 PM
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Re: Left the viewing card in the sky box returned today
This is something the Messaging Team can help with so I’ve escalated your post to Sky and they may get in touch with you later.
Look out for a blue/red speech bubble at the bottom of your forum page. You’ll then have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll just need to check the chat thread regularly.
This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 14 Nov 2023 03:43 PM
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Re: Left the viewing card in the sky box returned today
Hi there! Thank you for escalating this. We have sent an invite to Alanjameswood.
Message posted on 16 Nov 2023 03:46 PM
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Re: Left the viewing card in the sky box returned today
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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