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Discussion topic: Left the viewing card in the sky box returned today

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This message was authored by: Alanjameswood

Left the viewing card in the sky box returned today

Returned the broken sky box today but forgot to take out the viewing card.. need a new viewing card 

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This message was authored by: PandJ2020

Re: Left the viewing card in the sky box returned today

Posted by a Superuser, not a Sky employee. Find out more

@Alanjameswood wrote:

Returned the broken sky box today but forgot to take out the viewing card.. need a new viewing card 


You need to contact Sky - you can't order one on a public customer forum.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Left the viewing card in the sky box returned today

Posted by a Superuser, not a Sky employee. Find out more

@Alanjameswood 

This is something the Messaging Team can help with so I’ve escalated your post to Sky and they may get in touch with you later.

Look out for a blue/red speech bubble at the bottom of your forum page. You’ll then have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll just need to check the chat thread regularly.

This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Addie15

Re: Left the viewing card in the sky box returned today

Hi there! Thank you for escalating this. We have sent an invite to Alanjameswood.

This message was authored by: Addie15

Re: Left the viewing card in the sky box returned today

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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