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Discussion topic: Keep sky HD box for free view tv and get sky q box

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This message was authored by bandit6662 This message was authored by: bandit6662

Keep sky HD box for free view tv and get sky q box

Sky has offered me a free upgrade to sky q. I rang and asked if it is possible to have sky q and keep the old box to be used just for free view in two spare rooms with no tv aerial, as I do this now. I have been told I need a new LNB. So the boxes won't work anymore. I have read you can use a hybrid LNB to split , to use both. Will sky not do this? Man on phone didn't understand my problem, and said I would need two dishes. 
can it be done, any help please?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Keep sky HD box for free view tv and get sky q box

Posted by a Superuser, not a Sky employee. Find out more

@bandit6662 wrote:

can it be done, any help please?


You have read correctly - but getting Sky to fit a hybrid LNB can be a challenge as you've found out...

 

Try calling again and see if you get someone that does understand!

I am just another Sky customer and my views are my own
bandit6662
Topic Author
This message was authored by bandit6662 This message was authored by: bandit6662

Re: Keep sky HD box for free view tv and get sky q box

Thanks, I don't want to have a new aerial on the roof or get smart tv 

This message was authored by Laing1 This message was authored by: Laing1

Re: Keep sky HD box for free view tv and get sky q box

Posted by a Superuser, not a Sky employee. Find out more

@bandit6662 wrote:

Sky has offered me a free upgrade to sky q. I rang and asked if it is possible to have sky q and keep the old box to be used just for free view in two spare rooms with no tv aerial, as I do this now. I have been told I need a new LNB. So the boxes won't work anymore. I have read you can use a hybrid LNB to split , to use both. Will sky not do this? Man on phone didn't understand my problem, and said I would need two dishes. 
can it be done, any help please?


@bandit6662 its extremely difficult to get a hybrid LNB thats even if you can get a customer advisor to acknowledge they exist.

The other problem is that Sky would only install a hybrid for existing freesat equipment so wanting to use the HD box that Q is replacing as a freesat box its not existing freesat equipment and Sky wouldn't install one under these conditions. 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
bandit6662
Topic Author
This message was authored by bandit6662 This message was authored by: bandit6662

Re: Keep sky HD box for free view tv and get sky q box

Thank you for the info

This message was authored by ThePope27 This message was authored by: ThePope27

Re: Keep sky HD box for free view tv and get sky q box

I asked my engineer to fit a hybrid LNB, he said they didnt really order them in anymore but had a couple in his van and only order them on request

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by Godfrey This message was authored by: Godfrey

Re: Keep sky HD box for free view tv and get sky q box

Posted by a Superuser, not a Sky employee. Find out more

@bandit6662   As you do not qualify for a free Sky 028 Hybrid LNB, and you cannot rely on your sky installer having a spare one in their van, you could consider searching on ebay for a 'Genuine Sky 028 LNB' and then asking your Sky Q installer to fit it for you.

This message was authored by Mini+Mo This message was authored by: Mini+Mo

Re: Keep sky HD box for free view tv and get sky q box

@bandit6662 Sky has stopped issuing Sky 028 Hybrid LNB's from beginning of 2024, you could buy your own from a reputable source & ask nicely for installer to fit it.

BUT, the Sky 028 Hybrid LNB only fit MK4 zone dishes.

This message was authored by ThePope27 This message was authored by: ThePope27

Re: Keep sky HD box for free view tv and get sky q box

@Mini+Mo 

 

The EL030 is the new Hybrid LNB in production for Sky

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by ThePope27 This message was authored by: ThePope27

Re: Keep sky HD box for free view tv and get sky q box

@bandit6662 

 

I recommend buying the EL010 Hybrid LNB from eBay/Amazon as all the ports are hybrid. It's a chunky boy but in my opinion the best hybrid "Sky" branded hybrid LNB

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by Raider999 This message was authored by: Raider999

Re: Keep sky HD box for free view tv and get sky q box

@bandit6662 when I changed to skyQ I had 3 sky+HD boxes, I told the engineer I needed a hybrid lnb so one of the +HD boxes would work as a freesat box. He was happy to fit one so I didn't have to abort the installation and send him away. 

 

I then got this +HD box set up as a freesat box.

This message was authored by Mini+Mo This message was authored by: Mini+Mo

Re: Keep sky HD box for free view tv and get sky q box

@ThePope27  I read somewhere that the EL010 has been replaced by EL028.

EL028 gives you 2 outputs for Sky Q & 4 legacy outputs for Sky HD or FreeSat.

 

EL030 has 4 outputs 2 for Sky Q & 2 legacy ports for  Sky HD or FreeSat.

This message was authored by ThePope27 This message was authored by: ThePope27

Re: Keep sky HD box for free view tv and get sky q box

@Mini+Mo 

 

They only supply the EL030 now according to the Sky Engineer I spoke to, which is 2 WB 2 Legacy

 

I got my EL010 on FB market place for 35 quid which is a Smart Hybrid LNB as the Sky box tells the LNB if it needs WB or legacy so all 6 ports on the EL010 can either be wideband or legacy.

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by oldfella This message was authored by: oldfella

Re: Keep sky HD box for free view tv and get sky q box

Posted by a Superuser, not a Sky employee. Find out more

@ThePope27 wrote:

@Mini+Mo 

 

They only supply the EL030 now according to the Sky Engineer I spoke to, which is 2 WB 2 Legacy

 

I got my EL010 on FB market place for 35 quid which is a Smart Hybrid LNB as the Sky box tells the LNB if it needs WB or legacy so all 6 ports on the EL010 can either be wideband or legacy.


Using an EL010 here and it's certainly the best one to try to obtain.

However the ones on Amazon which claim to be EL010 specify them as:-
Hybrid LNB containing both a Wideband and a Quad.

Also they are a Generic brand and may not be the original Smart version.

You may get an original EL010 on eBay.

This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Re: Keep sky HD box for free view tv and get sky q box

I had a hybrid LNB fitted by Sky when I got Q however we already had freesat upstairs with cables going from the existing lnb (work carried out by an independent engineer and paid for by me). I'm not sure what the rules are now but if you haven't already got the cabling to the rooms you want Freesat to they'll be unlikely to fit one. You can get an independent satellite/aerial engineer to do this for you though. 

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