Discussion topic: Keep losing picture on tv saying problems with my satellite signal
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 15 Jun 2024 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Keep losing picture on tv saying problems with my satellite signal
Losing picture on my to saying problem with my satellite signal
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 15 Jun 2024 10:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Keep losing picture on tv saying problems with my satellite signal
@Andrea17 Please work through the steps here once you get to the end it should allow you to book an engineer.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 15 Jun 2024 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Keep losing picture on tv saying problems with my satellite signal
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight.
A misalignment of your dish is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
If you’re on a communal dish you’ll need to liaise with your landlord or building management company who will deal directly with their approved engineers.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page