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Discussion topic: KELLEHER box has an orange/ amber solid light. The mini box is still working fine. I have disconnect

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This message was authored by: Mike11a

KELLEHER box has an orange/ amber solid light. The mini box is still working fine. I have disconnect

Box has solid amber light

mini box working fine

disconned and re connected many times tv says No Signal

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This message was authored by: oldfella

Re: KELLEHER box has an orange/ amber solid light. The mini box is still working fine. I have discon

Posted by a Superuser, not a Sky employee. Find out more

@Mike11a wrote:

Box has solid amber light

mini box working fine

disconned and re connected many times tv says No Signal


Hi @Mike11a 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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