0

Discussion topic: Just recieved replacement sky Q box but no appear how do we get them back. pps appesr

Reply
This message was authored by imbjp21 This message was authored by: imbjp21

Just recieved replacement sky Q box but no appear how do we get them back. pps appesr

My replacement sky Q box will mot display apps..any ideas how to get them back?

 

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: Just recieved replacement sky Q box but no appear how do we get them back. pps appesr

Posted by a Superuser, not a Sky employee. Find out more

@imbjp21 wrote:

My replacement sky Q box will mot display apps..any ideas how to get them back?

 


@imbjp21 you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion