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		Discussion topic: Just had sky q installed but can not access my sky cinema or Disney on my tv tells me to upgrade and
					
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	This message was authored by: Sarah1352
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 15 Jul 2023 08:29 PM
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							Just had sky q installed but can not access my sky cinema or Disney on my tv tells me to upgrade and
						
					
					
				
			
		
	
			
	
	
	
	
	
I have just had sky q instead yesterday sky cinema and Disney are included in my package but I can't access them on my tv sky cinema says I need to upgrade yet I can watch it on my sky go on my phone
					
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	This message was authored by: Quoman7
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
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		Message posted on 16 Jul 2023 09:01 AM
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							Re: Just had sky q installed but can not access my sky cinema or Disney on my tv tells me to upgrade
						
					
					
				
			
		
	
			
	
	
	
	
	
@Sarah1352 wrote:
I have just had sky q instead yesterday sky cinema and Disney are included in my package but I can't access them on my tv sky cinema says I need to upgrade yet I can watch it on my sky go on my phone
Hi @Sarah1352 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
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I used to have superpowers… But a therapist took them away.
			
			
				
			
			
			
			
			
			
		I used to have superpowers… But a therapist took them away.
					
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