15 Jul 2023 08:29 PM
I have just had sky q instead yesterday sky cinema and Disney are included in my package but I can't access them on my tv sky cinema says I need to upgrade yet I can watch it on my sky go on my phone
16 Jul 2023 09:01 AM
Posted by a Superuser, not a Sky employee. Find out more
@Sarah1352 wrote:
I have just had sky q instead yesterday sky cinema and Disney are included in my package but I can't access them on my tv sky cinema says I need to upgrade yet I can watch it on my sky go on my phone
Hi @Sarah1352 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion