Just had replacement sky Q box delivered. Old one taken away but still contains viewing card. Can i

[RobertS69]

Just had my replacement sky q box delivered.  Old box taken by delivery driver has my viewing card in it. Can i get a replacement viewing card.

[Jones_The_Cat]

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@RobertS69 wrote:

Just had my replacement sky q box delivered.  Old box taken by delivery driver has my viewing card in it. Can i get a replacement viewing card.

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You'll need to ring Sky to request that. 

[Daniel0210]

@RobertS69 

No need to call. I’ve escalated your post to Sky and the Messaging Team may contact you later.

Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.

This link explains the process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Lisa-P1987]

Thanks for escalating this. We’ve sent @RobertS69  an invite to chat.

[Mr+Flibbles+86]

We are still looking to help you @RobertS69. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks