Just changed package. Cannot access paramount plus or disney plus. Why? Says email, passwords etc no

[lfcjeanette]

Regardless of trying to access a number of ways, access is impossible. Do I have to wait a few days or something? Have access to sky cinema but not paramount plus. Won't let me access disney plus either. 

[oldfella]

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@lfcjeanette wrote:

Regardless of trying to access a number of ways, access is impossible. Do I have to wait a few days or something? Have access to sky cinema but not paramount plus. Won't let me access disney plus either. 

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Hi @lfcjeanette 

1. What did you change in your package?
2. Do you subscribe to Disney Plus?
3. Have you previously had access to Disney plus and Paramount ?

[PandJ2020]

And

4. If you're new to Paramount, have you registered?

https://www.sky.com/help/articles/using-paramount-plus