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Discussion topic: Just change wifi and mini box wont let press the home button to get started. Mini box wont turn on

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This message was authored by: Jack2368

Just change wifi and mini box wont let press the home button to get started. Mini box wont turn on

Ive just changed my wifi, my Q box is connected but when i go to set up my mini box when the screen goes blank and i gave to press the home button nothing is happening. The mini box light stays on orange

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This message was authored by: Mr+Flibbles+86

Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont tu...

Posted by a Sky employee

Hi there @Jack2368 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Quoman7

Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont turn

Posted by a Superuser, not a Sky employee. Find out more

@Jack2368 wrote:

Ive just changed my wifi, my Q box is connected but when i go to set up my mini box when the screen goes blank and i gave to press the home button nothing is happening. The mini box light stays on orange


Hi @Jack2368 After pressing the home button, wait for 10 seconds then press the on button on the SKY remote?

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This message was authored by: Addie15

Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont tu...

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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