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Discussion topic: Jerky picture quality and juddering sound quality

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This message was authored by: jonesdg41

Jerky picture quality and juddering sound quality

Whenever I switch the tv on the picture is jerky and the sound is muffled and crackly. When I do a hard power cycle it sorts itself out. I shouldn't hav3 to do this as often as I do. Is anyone else having these problems. Using a lg tv with sky soundbox 

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This message was authored by: stereohaven

Re: Jerky picture quality and juddering sound quality

Posted by a Superuser, not a Sky employee. Find out more

@jonesdg41 wrote:

Whenever I switch the tv on the picture is jerky and the sound is muffled and crackly. When I do a hard power cycle it sorts itself out. I shouldn't hav3 to do this as often as I do. Is anyone else having these problems. Using a lg tv with sky soundbox 


I'm using an LG TV and Sky Soundbox and do not have these issues.

 

Have you any other HDMI cables you can try?

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
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This message was authored by: jonesdg41

Re: Jerky picture quality and juddering sound quality

will try that thanks - its strange that if i power down it sorts itself out!

This message was authored by: stereohaven

Re: Jerky picture quality and juddering sound quality

Posted by a Superuser, not a Sky employee. Find out more

@jonesdg41 wrote:

will try that thanks - its strange that if i power down it sorts itself out!


We always say a power cycle cures most ills, but not always permanently! 

 

To be honest, it could be a number of things but trying alternative HDMI cables or even a different port on the TV are going to be the cheapest so start there.

 

My LG is from 2016 and it has had it's moments where there are problems with ports or other hardware. The WiFi no longer works for example.

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
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