I lost my sky q multi room box in a house move. I have removed multi room from my subscription having spoken to someone from sky. They told me they would still need to send me a box to return the lost item I.e. return the empty box. I have done this but I'm still getting emails to return the q box I no longer have.
In that case you'll be charged a non return fee. As and when you find it return it and keep proof of posting and Sky should reimburse you. Currently it's £52.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
