01 Aug 2023 03:05 PM
I do not have the box anymore. It was broken 2 months before i cancelled my subscription. I told the guy when i called last.
01 Aug 2023 03:10 PM - last edited: 01 Aug 2023 03:14 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat equipment are you being asked to return? You've posted on the Sky+ board and that equipment does not need to be returned.
edit: post has now been moved to Sky Q board
01 Aug 2023 03:17 PM
Thank you
Why whe. We tey to call, we can never speak to a human 😒
01 Aug 2023 03:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:
What equipment are you being asked to return?
01 Aug 2023 03:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gemseth wrote:
I do not have the box anymore.
If this was a Sky Q box what happened to it ?
01 Aug 2023 03:46 PM
It would not turn on anymore...at first it would work if you took out and replaced the powder cable. But eventually it just wouldnt come on anymore
01 Aug 2023 03:53 PM - last edited: 01 Aug 2023 03:55 PM
Posted by a Superuser, not a Sky employee. Find out moreAll Sky Q boxes are loaned to you so as you can't return what you don't have any more I'm afraid Sky will charge you a non return fee.
1TB box = £115
2TB box = £135
Mini box = £50
01 Aug 2023 03:55 PM
I wasnt told this on the phone so i chucked it away 😤
01 Aug 2023 03:56 PM
Posted by a Superuser, not a Sky employee. Find out moreIt's part of the contract you agreed to.
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