0

Discussion topic: Ive been asked to return my sky equipment.

Reply
This message was authored by Gemseth This message was authored by: Gemseth

Ive been asked to return my sky equipment.

I do not have the box anymore. It was broken 2 months before i cancelled my subscription. I told the guy when i called last.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ive been asked to return my sky equipment.

Posted by a Superuser, not a Sky employee. Find out more

@Gemseth 

What equipment are you being asked to return? You've posted on the Sky+ board and that equipment does not need to be returned. 

edit: post has now been moved to Sky Q board


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Gemseth
Topic Author
This message was authored by Gemseth This message was authored by: Gemseth

Re: Ive been asked to return my sky equipment.

Thank you 

 

Why whe. We tey to call, we can never speak to a human 😒

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ive been asked to return my sky equipment.

Posted by a Superuser, not a Sky employee. Find out more

@Gemseth 


@Daniel0210 wrote:

@Gemseth 

What equipment are you being asked to return? 


 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Ive been asked to return my sky equipment.

Posted by a Superuser, not a Sky employee. Find out more

@Gemseth wrote:

I do not have the box anymore.


If this was a Sky Q box what happened to it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Gemseth
Topic Author
This message was authored by Gemseth This message was authored by: Gemseth

Re: Ive been asked to return my sky equipment.

It would not turn on anymore...at first it would work if you took out and replaced the powder cable. But eventually it just wouldnt come on anymore

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ive been asked to return my sky equipment.

Posted by a Superuser, not a Sky employee. Find out more

@Gemseth 

All Sky Q boxes are loaned to you so as you can't return what you don't have any more I'm afraid Sky will charge you a non return fee. 
1TB box = £115

2TB box = £135

Mini box = £50


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Gemseth
Topic Author
This message was authored by Gemseth This message was authored by: Gemseth

Re: Ive been asked to return my sky equipment.

I wasnt told this on the phone so i chucked it away 😤

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ive been asked to return my sky equipment.

Posted by a Superuser, not a Sky employee. Find out more

@Gemseth 

It's part of the contract you agreed to. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion