It’s saying I don’t have internet connection

[Betty47]

My telly is saying I don't have internet connection. When I go through it all and press the button on the side of my router will it says it still says I have no connection

[Tom-W19]

Hi @Betty47 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Betty47 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.