Discussion topic: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
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Message posted on 03 May 2025 05:27 PM - last edited: 03 May 2025 05:27 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
@Baronbloor wrote:Press Home on Sky control. Go to settings. Parental Control, click, enter your pin and turn off everything. This way you won't br asked for a pin when you go to certain channels
OP stated they had done that. The question was already answered why prompts still appear.
Message posted on 03 May 2025 07:34 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
@Baronbloor wrote:
This way you won't br asked for a pin when you go to certain channels
Mandatory Daytime Protection still applies for any channel broadcasting post-watershed content before 21:00
That's typically Sky Atlantic, Comedy, Documentaries and most of the Sky Cinema channels.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 06 Sep 2025 01:13 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
53 years old this year yet still treated like a child and charged an extortionate amount for the privilege.
Well done Ofcom and Sky.
I've checked and my mum said it was OK to post this message. Thanks.
Message posted on 06 Sep 2025 01:51 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
@Moz1984- wrote:
Well done Ofcom and Sky.
It's legislation. Ask your Mum if you can get your MP on the case.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 06 Sep 2025 02:14 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
That maybe, but it's pointless legislation.
If you have children that have access then I understand, but an adult should be able to make their own decisions.
There are plenty of legislation on the statute books, which you are obviously a big fan of, but many of them are a complete waste of everyone's time, much like this conversation.
Message posted on 06 Sep 2025 02:22 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
@Moz1984- wrote:
There are plenty of legislation on the statute books, which you are obviously a big fan of,
Where have I said that? I actually agree with you but as I think something has already said on this thread Ofcom would come down on Sky like a ton of bricks if they didn't abide with it.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 06 Sep 2025 02:41 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
I apologise if I've jumped to an incorrect conclusion.
But one thing I have noticed is that this doesn't occur with Amazon, Netflix, etc.
I'm sure you're only asked once.
I appreciate you are not a Sky employee but I wonder if it's Skys interpretation of the legislation?
Message posted on 06 Sep 2025 03:00 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
Message posted on 06 Sep 2025 05:07 PM - last edited: 06 Sep 2025 05:09 PM
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Re: It keeps asking for my pin on a lot of programmes, but i switched off the pin on settings?
@Moz1984- wrote:
But one thing I have noticed is that this doesn't occur with Amazon, Netflix, etc.
None of those services existed when the relevant legislation was drafted: domestic broadband internet access didn't exist two decades ago, and dial-up couldn't possibly support video streaming.
I wonder if it's Skys interpretation of the legislation?
No: it's the long-established principle that Sky is a regulated broadcaster and so is subject to the Broadcasting Code.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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