Issues connecting to broadband for sky

[Natbrom]

• On all of our tvs it’s coming up with an error saying your sky Q mini box has not been able to connect to the activation server! We have tried putting our broad band password in but saying it's wrong, when it's not all our other devises like phones etc are working fine 

[Tom-W19]

Hi @Natbrom 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks