0

Discussion topic: Issue with WightFibre Plume mesh and sky q

Reply
This message was authored by MattBasker This message was authored by: MattBasker

Issue with WightFibre Plume mesh and sky q

I'm having a problem with WightFibre, which uses a Plume mesh, getting multiple MAC addresses for the sky Q boxes, which I'm told by Wightfibre support is causing me issues (running out of DHCP addresses, for one). They say:

"Unfortunately Sky boxes have an anti-competitive behaviour when connected to a 3rd party network connection & we found that the best set up for Sky boxes to when connected to our network is to have only the main box hardwired & the multiroom or mini boxes connected via WPS, otherwise it causes a network loop."

This makes no sense to me - it has been working for a couple of months with all boxes having wifi turned off, but has recently started to give issues. 

Anybody any thoughts on this?

Panasonic TX55FZ802B, Sky Q 2TB V3, 2 minis
Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Issue with WightFibre Plume mesh and sky q

Posted by a Superuser, not a Sky employee. Find out more

@MattBasker wrote:

 

They say:

 

"Unfortunately Sky boxes have an anti-competitive behaviour when connected to a 3rd party network connection"

 

Anybody any thoughts on this?


 

Yes, my thought is WightFibre might want to run that statement past their lawyers ; )

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Alexxxiow This message was authored by: Alexxxiow

Re: Issue with WightFibre Plume mesh and sky q

Its completely true tho. If you have Sky TV without Sky Broadband, they turn off the ability to utilise 5ghz connectivity on the boxes. Causing a plethora of issues with Mesh Wi-Fi Sollutions. 

This message was authored by slipd This message was authored by: slipd

Re: Issue with WightFibre Plume mesh and sky q

Did you ever get anywhere with this? In my scenario, I loose my WightFibre connection entirely (phone and broadband) and it doesn't re-establish itself... I have to physically switch my Plume box off and wait for everything to reconnect. 

 

WightFibre are unable to find fault on my line and are blaming my Sky Q setup. A 2TB main and 2 Multirooms. 

 

Its soo frustrating! Losing connection every 10-12 days or so. 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion