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Discussion topic: Is the only way to contact sky BT ringing got no tv most nights had enough now

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This message was authored by Steph19891 This message was authored by: Steph19891

Is the only way to contact sky BT ringing got no tv most nights had enough now

Is the only wag to contact sky to ring them had no tv most nights its rediculas
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Is the only way to contact sky BT ringing got no tv most nights had enough now

Posted by a Superuser, not a Sky employee. Find out more

@Steph19891 

Perhaps explain what's happening during an evening. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Steph19891
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This message was authored by Steph19891 This message was authored by: Steph19891

Re: Is the only way to contact sky BT ringing got no tv most nights had enough now

Sky box won't connect to sky hub

We have tried connecting via wire still nothing we have to keep doing the wps which wont always work

or it works and connects but then drops again after about 10 mins or less leaving us with no tv 

We also have a booster 

This message was authored by GD1 This message was authored by: GD1

Re: Is the only way to contact sky BT ringing got no tv most nights had enough now

Posted by a Superuser, not a Sky employee. Find out more

@Steph19891  If you have Sky Q as you've posted in the Sky Q section, then you should still get live channels from the Sky EPG as those are delivered over broadband.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Steph19891
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This message was authored by Steph19891 This message was authored by: Steph19891

Re: Is the only way to contact sky BT ringing got no tv most nights had enough now

Yes we do still get them on the main box but it jumps but we don't get them on the mini box

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