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Discussion topic: Is refund available after for 5 days with no service

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This message was authored by: PaulineSH

Is refund available after for 5 days with no service

Sky Q tv not working fir 5 days. Can I get. Refund 

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This message was authored by: oldfella

Re: Is refund available after for 5 days with no service

Posted by a Superuser, not a Sky employee. Find out more

@PaulineSH wrote:

Sky Q tv not working fir 5 days. Can I get. Refund 


You will need to ask Sky directly @PaulineSH 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by: PandJ2020

Re: Is refund available after for 5 days with no service

Posted by a Superuser, not a Sky employee. Find out more

@PaulineSH wrote:

Sky Q tv not working fir 5 days. Can I get. Refund 


Depends on the reason.

 

Usually they will only credit for a period from reporting the issue until it's fixed (depending on circumstances).

I am just another Sky customer and my views are my own even if you don't like the answers
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