Is my sky q box going to set fire

[Claire200885]

Please can anyone help 

my sky Q box has made a black smoke mark against the wall and hasn't been turning on properly for the last two days I've now just noticed a smoke stain on the wall so turned it off from the mains to prevent fire 

[oldfella]

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@Claire200885 wrote:

Please can anyone help 

my sky Q box has made a black smoke mark against the wall and hasn't been turning on properly for the last two days I've now just noticed a smoke stain on the wall so turned it off from the mains to prevent fire 

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Best to contact Sky for an Engineer @Claire200885 

[Chodley]

Yeah I would not be using that. Generally it's worth hoovering the vent on the bottom in case it's clogged with dust but I'd suspect it's too late for this one.