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Discussion topic: Is my Skye compatible with my new tv

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This message was authored by: Mb541

Is my Skye compatible with my new tv

My new Samsung qe55s90da oled tv works perfectly well using terrestrial aerial, but when I want to use with the sky's box I keep losing the picture for a split second and keeps doing this over and over again . Is my sky box compatible . Michael [Removed]

 

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This message was authored by: Daniel0210

Re: Is my Skye compatible with my new tv

Posted by a Superuser, not a Sky employee. Find out more

@Mb541 

Your post has been temporarily removed as you've included your postal address on what is a public forum. The post will reappear once edited by staff.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: Is my Skye compatible with my new tv

Posted by a Superuser, not a Sky employee. Find out more

Was it fine with your previous TV?

Have you tried changing HDMI ports and/or cables?  How long is the HDMI lead?

What resolution are you running?  Have you tried different settings, e.g. 1080P

I am just another Sky customer and my views are my own even if you don't like the answers
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