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Discussion topic: Is Sky discontining Sky Q

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This message was authored by Rocker12 This message was authored by: Rocker12

Is Sky discontining Sky Q

My contract with Sky runs out in April this year.Is it true I will not be able to renew my Sky Q and have to go to Sky Glass or Sky Streaming in April


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Rocker12 

That's untrue. Sky are still selling new Sky Q subscriptions as well. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Rocker12 

That's untrue. Sky are still selling new Sky Q subscriptions as well. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Rocker12
Topic Author
This message was authored by Rocker12 This message was authored by: Rocker12

Re: Is Sky discontining Sky Q

Thank goodness for that .The thought of being forced to get Sky Glass worried me .I have only heard the massive problems with Sky Glass people are having .Not seen a positive review on Sky Glass

This message was authored by caesarome This message was authored by: caesarome

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Hopefully this will put your mind at rest as well:

 

Sky commits to satellite broadcasting until at least 2028 

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Rocker12 wrote:

Thank goodness for that .The thought of being forced to get Sky Glass worried me .I have only heard the massive problems with Sky Glass people are having .Not seen a positive review on Sky Glass


Curious to know where you got this misinformation from?

I am just another Sky customer!
This message was authored by Chodley This message was authored by: Chodley

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Invisiblename wrote:

@Rocker12 wrote:

Thank goodness for that .The thought of being forced to get Sky Glass worried me .I have only heard the massive problems with Sky Glass people are having .Not seen a positive review on Sky Glass


Curious to know where you got this misinformation from?


Assume you're referring to Q being unavailable? If you go to this page (I clicked the TV link from sky.com homepage), can you see Q? You have to go into the TV section of the nav to find it. I can see how assumptions and rumours start.

 

This message was authored by Colin0000 This message was authored by: Colin0000

Re: Is Sky discontining Sky Q


@Rocker12 wrote:

Thank goodness for that .The thought of being forced to get Sky Glass worried me .I have only heard the massive problems with Sky Glass people are having .Not seen a positive review on Sky Glass


Even if Q was discontinued (which it will be eventually) you won't be required to get a new Sky Glass TV. Sky Stream is the same thing but without a TV screen and soundbar attached. It just replaces the Q box and uses the internet for connection.

Sky Q 1GB 32C009 - HDMI to TV, hard wired to router with WiFi disabled on the Q box
Sky Ultrafast1 FTTP 150Mbps, previously NowTV BB FTTC
Samsung S95C 55"
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Chodley wrote:

@Invisiblename wrote:

@Rocker12 wrote:

Thank goodness for that .The thought of being forced to get Sky Glass worried me .


Curious to know where you got this misinformation from?


Assume you're referring to Q being unavailable? If you go to this page (I clicked the TV link from sky.com homepage), can you see Q?

 


The options in that dropdown bar change depending on whether or not the viewer is logged in to a Sky account: if logged in it's populated from the existing subscription details. For me that looks like this:

 

 

No_login.png

 

 

 

Logged_in.png

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Colin0000 This message was authored by: Colin0000

Re: Is Sky discontining Sky Q


@TimmyBGood wrote:

@Chodley wrote:

@Invisiblename wrote:

@Rocker12 wrote:

Thank goodness for that .The thought of being forced to get Sky Glass worried me .


Curious to know where you got this misinformation from?


Assume you're referring to Q being unavailable? If you go to this page (I clicked the TV link from sky.com homepage), can you see Q?

 


The options in that dropdown bar change depending on whether or not the viewer is logged in to a Sky account: if logged in it's populated from the existing subscription details. For me that looks like this:

 


Yes, to check new customer deals when coming up for renewal you need to use a 2nd browser that you're not logged into and for preference have cleared cache & cookies 😉 Strange how the prices look different between the two browsers...

Sky Q 1GB 32C009 - HDMI to TV, hard wired to router with WiFi disabled on the Q box
Sky Ultrafast1 FTTP 150Mbps, previously NowTV BB FTTC
Samsung S95C 55"
This message was authored by Chodley This message was authored by: Chodley

Re: Is Sky discontining Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Yeah I was talking about what you see if you're an anonymous visitor. I wasn't signed in. So effectively what they are primarily marketing.

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