Intermittent fault on new sky Q box

[Roger971]

I'm having to unplug and restart every day now. Recordings are lost, downloads not accessible. 

[Lisa-P1987]

Hi there Roger971 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours. Your chat has been closed now. 
 

Our team are currently unavailable till Wednesday 21st June. We will be able to help you upon our return if needed.