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Discussion topic: Intermittent connectivity with signal to Sky Q. Making watching anything app related tiresome.

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This message was authored by C7020 This message was authored by: C7020

Intermittent connectivity with signal to Sky Q. Making watching anything app related tiresome.

Everytime we switch the TV on a message about no internet signal with regards to using apps.  Two other TVs on the network won't get a signal at all without rebooting the router and booster which is monumentaly tiresome on a daily basis - sometimes more than once a day.  Either the router isn't powerful enough or the SkyQ box needs a better reciever.  Failing that it could well be the exterior antique cable leading to the house which doesn't look in good shape.  Our neighbours don't have a problem with reception.  

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This message was authored by oldfella This message was authored by: oldfella

Re: Intermittent connectivity with signal to Sky Q. Making watching anything app related tiresome.

Posted by a Superuser, not a Sky employee. Find out more

@C7020 wrote:

Everytime we switch the TV on a message about no internet signal with regards to using apps.  Two other TVs on the network won't get a signal at all without rebooting the router and booster which is monumentaly tiresome on a daily basis - sometimes more than once a day.  Either the router isn't powerful enough or the SkyQ box needs a better reciever.  Failing that it could well be the exterior antique cable leading to the house which doesn't look in good shape.  Our neighbours don't have a problem with reception.  


Hi @C7020 

Who is your Broadband supplier and what WiFi booster are you using?

Also please confirm the following

  • What is the booster connected to?
  • Where is the booster located?
C7020
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This message was authored by C7020 This message was authored by: C7020

Re: Intermittent connectivity with signal to Sky Q. Making watching anything app related tiresome.

Both are sky branded. Booster located in upstairs hall to avoid a solid wall barrier.

 

 

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