0

Discussion topic: Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and on .

Reply
This message was authored by: Lindy+L

Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and on .

I'm getting an error message on my screen. It says 'No satellite signal"

 I've turned my sky box/TV on and back off again. Error is still there.  Any thoughts on what the issue could be? Thanks 

Reply

All Replies

This message was authored by: oldfella

Re: Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and

Posted by a Superuser, not a Sky employee. Find out more

@Lindy+L wrote:

I'm getting an error message on my screen. It says 'No satellite signal"

 I've turned my sky box/TV on and back off again. Error is still there.  Any thoughts on what the issue could be? Thanks 


Hi @Lindy+L 

Work through the following link 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal 

Avatar for Lindy+L
Level 1 icon
Topic Author
This message was authored by: Lindy+L

Re: Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and

Thanks I'll try the link you provided. 🙂 

This message was authored by: twilight+princess

Re: Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and

Posted by a Superuser, not a Sky employee. Find out more

Is the weather currently raining or very cloudy when the message shows? The weather can affect the signal too.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Avatar for Lindy+L
Level 1 icon
Topic Author
This message was authored by: Lindy+L

Re: Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and

All good now, it may have been the weather, not sure. Thanks 

This message was authored by: twilight+princess

Re: Im getting an error message on screen ' 'No satellite signal". Ive turned the mains off and

Posted by a Superuser, not a Sky employee. Find out more

Good to hear. I would monitor the problem & if the channels go off again but the weather isn't poor then there may be a problem with the box or dish.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Reply