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Discussion topic: If I get extra boxes sky a mini can we watch different channels in each room

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This message was authored by: Beth2

If I get extra boxes sky a mini can we watch different channels in each room

Can you watch different channels in each room and do I need to change my 1gb sky a box as potentially want 3 boxes

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This message was authored by: PandJ2020

Re: If I get extra boxes sky a mini can we watch different channels in each room

Posted by a Superuser, not a Sky employee. Find out more

Yes, you can watch different channels or stream recordings from the main Q box as long as they are not UHD.

 

Although you can have 4 mini boxes there is a hardware limit of 2 concurrent.

 

What's the hardware version of your main box - as older boxes only support 1 concurrent.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Beth2

Re: If I get extra boxes sky a mini can we watch different channels in each room

How much would it be to get the larger box 2gb? And would that support watching more than 2? 

This message was authored by: GD1

Re: If I get extra boxes sky a mini can we watch different channels in each room

Posted by a Superuser, not a Sky employee. Find out more

@Beth2  Your new thread that you have just created has been removed as you have this thread running already.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: oldfella

Re: If I get extra boxes sky a mini can we watch different channels in each room

Posted by a Superuser, not a Sky employee. Find out more

@Beth2 wrote:

Can you watch different channels in each room and do I need to change my 1gb sky a box as potentially want 3 boxes


Hi @Beth2 

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

This message was authored by: nigea99

Re: If I get extra boxes sky a mini can we watch different channels in each room

Posted by a Superuser, not a Sky employee. Find out more

@Beth2 wrote:

How much would it be to get the larger box 2gb? And would that support watching more than 2? 


Just to be clear, you don't necessarily need a 2TB box  - the later 1TB (UHD) boxes support 2 active minis

 

To summarise the links proveded earlier : look in :

Home - Settings - System Info - Hardware Version

If it is 32Cxxx then you have the old non UHD 1TB that only supports 1TB

If it is 32Bxxx then it does support 2 active minis

 

No box supports more than 2 active minis - you can watch on 3 TVs but that is Main + 2 minis

 

If you do need to upgrade then the costs for a self install used to be £25 for the 1TB UHD/HDR box & £50 for the 2TB  - you can use either of these to watch on 2 minis - the only difference is the HDD size (Costs may be different these days)

 

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This message was authored by: Beth2

How do I get a skyQ box 2tb to replace my old 1tb one

How do I get a better skyQ box 

This message was authored by: PandJ2020

Re: How do I get a skyQ box 2tb to replace my old 1tb one

Posted by a Superuser, not a Sky employee. Find out more

@Beth2 wrote:

How do I get a better skyQ box 


By calling and paying Sky for an 'upgrade'.  (Note the 2 concurrent limit is set in hardware)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Chodley

Re: How do I get a skyQ box 2tb to replace my old 1tb one

Posted by a Superuser, not a Sky employee. Find out more

@Beth2 wrote:

How do I get a better skyQ box 



Which one do you currently have (version number as per the above guidance)?

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