Discussion topic: ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

This message was authored by: SandraJT · ‎31 Mar 2023

Why can't I find ITVX on my apps on my sky digibox?

This message was authored by: GD1 · ‎31 Mar 2023

@SandraJT Do you mean the Sky Q mini box?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SandraJT · ‎31 Mar 2023

apologies, yes I do

This message was authored by: Laing1 · ‎01 Apr 2023

@SandraJT wrote:

apologies, yes I do

@SandraJT if it is not showing under apps on the menu you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

This message was authored by: Chodley · ‎01 Apr 2023

All caps subjects sound very angry 😞

What version of firmware is on the mini?

Have you tried the "ITVX" using voice control on it?

Discussion topic: ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

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