I would like to cancel my 2nd box I've got because we do not use it so I would like to send it back

[Mpf19]

I would like to return my spare minibox coz we don't use it 

[Laing1]

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@Mpf19 wrote:

I would like to return my spare minibox coz we don't use it 

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@Mpf19 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[caesarome]

When it has been cancelled it needs to be returned to Sky. You can use whatever boxes you have if you want as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Make sure you get and keep proof of posting when sending this off.

[Daniel0210]

@Mpf19 
If you’re returning a Sky Q mini box don’t forget it’s very important that you keep you proof of posting indefinitely as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out by Sky. 

[MightyQuinn]

Hi @Mpf19   If by second box you mean your one and only Mini box then don't forget to cancel your Multiscreen subscription if your contract allows it (it may be on an 18 month contract). You should note that without cancelling your Multiscreen subscription you will not save any money by returning the Mini box.