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Discussion topic: I wnat to upgrade my sky q box to benefit from my new tv which is 4K UHD QLED

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This message was authored by bked2969 This message was authored by: bked2969

I wnat to upgrade my sky q box to benefit from my new tv which is 4K UHD QLED

I am looking to upgrade my sky q box to benefit from settings for 4K UHD as the original 1TB box is have only supports 1080P 

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This message was authored by oldfella This message was authored by: oldfella

Re: I wnat to upgrade my sky q box to benefit from my new tv which is 4K UHD QLED

Posted by a Superuser, not a Sky employee. Find out more

@bked2969 wrote:

I am looking to upgrade my sky q box to benefit from settings for 4K UHD as the original 1TB box is have only supports 1080P 


Hi @bked2969 

You need to contact Sky directly to achieve this.   There will be a charge to upgrade the Q box.


If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Edit

Bear in mind you also need the Q UHD monthly add on subscription 

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