Discussion topic: I want to check my box is up to date
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Message posted on 20 Sep 2023 12:57 PM
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I want to check my box is up to date
I want to check my sky package
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Message posted on 20 Sep 2023 01:00 PM
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Re: I want to check my box is up to date
Anyone there?
Message posted on 20 Sep 2023 01:00 PM
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Re: I want to check my box is up to date
@twiglet6876 wrote:
I want to check my sky package
Hi @twiglet6876
You can check the Software version.
First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.
Message posted on 20 Sep 2023 01:01 PM
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Re: I want to check my box is up to date
Really! I have to do all the work?
Message posted on 20 Sep 2023 01:02 PM
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Re: I want to check my box is up to date
@twiglet6876 wrote:
Anyone there?
We are customers here not Customer Services so replies aren't always instant. We reply when we can.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 20 Sep 2023 01:02 PM
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Re: I want to check my box is up to date
Hang on I'll look
Message posted on 20 Sep 2023 01:03 PM
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Re: I want to check my box is up to date
It's updating.
how much a month would it be to add sky sports?
Message posted on 20 Sep 2023 01:05 PM
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Re: I want to check my box is up to date
@twiglet6876
As already stated you aren’t talking to Sky Customer Services here. This is a forum whereby customers try to help other customers.
It would be best to call Sky and ask / negotiate a discount.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 20 Sep 2023 01:07 PM
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Re: I want to check my box is up to date
Thanks. I did call. Almost daily and I get fobbed off and hanging about for 30 mins. They directed me to this chat!
Message posted on 20 Sep 2023 01:22 PM
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Re: I want to check my box is up to date
Hi @twiglet6876 This is not a "chat", it is a community of customers where customers try to help other customers.
Message posted on 20 Sep 2023 01:45 PM
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Re: I want to check my box is up to date
@twiglet6876 wrote:Thanks. I did call. Almost daily and I get fobbed off and hanging about for 30 mins. They directed me to this chat!
Last advertised offer was £22/month I think - but requires an 18 month commitment.
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