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Discussion topic: I want to cancel my sky contract or reduce the amount I’m paying

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This message was authored by: Lynne-C-25

I want to cancel my sky contract or reduce the amount I’m paying

I need to cancel my sky contract or reduce the amount I'm currently paying 

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This message was authored by: oldfella

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

@Lynne-C-25 wrote:

I need to cancel my sky contract or reduce the amount I'm currently paying 


Hi @Lynne-C-25 Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by: wendy1011

Re: I want to cancel my sky contract or reduce the amount I’m paying

My sky bill it to high and I need to reduce the amount of. Take off sky cinema for instance 

This message was authored by: Daniel0210

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

@wendy1011 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Tina6666

Re: I want to cancel my sky contract or reduce the amount I’m paying

Pay minimum on current bill

This message was authored by: Daniel0210

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

Please explain what you mean @Tina6666 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

@Tina6666 wrote:

Pay minimum on current bill


There's is no 'minimum'.  The amount to be paid is the amount on the bill.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: liz+camm

Re: I want to cancel my sky contract or reduce the amount I’m paying

need to reduce my payments we are a senior couple 80years old please advise

This message was authored by: daveNOS

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

@liz+camm Call Sky, its the only advice anyone here can give as we are just fellow customers.

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