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Discussion topic: I want to cancel my sky contract or reduce the amount I’m paying

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This message was authored by Lynne-C-25 This message was authored by: Lynne-C-25

I want to cancel my sky contract or reduce the amount I’m paying

I need to cancel my sky contract or reduce the amount I'm currently paying 

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This message was authored by oldfella This message was authored by: oldfella

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

@Lynne-C-25 wrote:

I need to cancel my sky contract or reduce the amount I'm currently paying 


Hi @Lynne-C-25 Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by wendy1011 This message was authored by: wendy1011

Re: I want to cancel my sky contract or reduce the amount I’m paying

My sky bill it to high and I need to reduce the amount of. Take off sky cinema for instance 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to cancel my sky contract or reduce the amount I’m paying

Posted by a Superuser, not a Sky employee. Find out more

@wendy1011 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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