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Discussion topic: I want details of each of the buttons on the Q Box handset does.

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This message was authored by johnmoody5 This message was authored by: johnmoody5

I want details of each of the buttons on the Q Box handset does.

Yesterday You installed  a SKY Q box. 

I went on line to ask you for a picture of the Handset with details of what the buttons do.

Unfortunately you gave me details of the old  Sky Box.

I tried, unsuccessfully, to contact you.

So today I am trying again!!!


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I want details of each of the buttons on the Q Box handset does.

Posted by a Superuser, not a Sky employee. Find out more
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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I want details of each of the buttons on the Q Box handset does.

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by oldfella This message was authored by: oldfella

Re: I want details of each of the buttons on the Q Box handset does.

Posted by a Superuser, not a Sky employee. Find out more

@johnmoody5 wrote:

Yesterday You installed  a SKY Q box. 

I went on line to ask you for a picture of the Handset with details of what the buttons do.

Unfortunately you gave me details of the old  Sky Box.

I tried, unsuccessfully, to contact you.

So today I am trying again!!!


Hi @johnmoody5 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
See following link 

https://www.sky.com/help/articles/q-buttons-explained

 

Edit I have removed your second post

This message was authored by nigea99 This message was authored by: nigea99

Re: I want details of each of the buttons on the Q Box handset does.

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

https://www.sky.com/help/articles/q-buttons-explained


@johnmoody5 

 

in addition to the link that @Mark39 has given I think you may benefit from exploring all the help available via the SKY Q box (which  covers this amongst many other features)

 

Go to Home 

Scroll down to Help

Tab right to highlight 'Select to vie all our help articles and videos'

With Using SKY Q highlighted tab right

With each topic you want to know about click right & scroll up/down if there are more than one and select the ones you want to know more about 

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