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Discussion topic: I've upgraded to UHD pack on Sky Q, how do I see this on my TV?

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This message was authored by 621958977046 This message was authored by: 621958977046

I've upgraded to UHD pack on Sky Q, how do I see this on my TV?

Just upgraded my Sky package to include UHD as we have a new TV capable of showing 4K.  When using the Playstation 5, we see 4K on the TV, but not when using Sky Q.  Have rebooted Sky box but cannot see how to change settings on Sky Q?  Any thoughts please

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I've upgraded to UHD pack on Sky Q, how do I see this on my TV?

Posted by a Superuser, not a Sky employee. Find out more

Have you changed picture settings to 2160P?

 

Bear in mind there's only limited native 4K content - primarily for Sports and Movies.  (And mostly via download). There are some series too, e.g. Billions.

I am just another Sky customer and my views are my own
621958977046
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This message was authored by 621958977046 This message was authored by: 621958977046

Re: I've upgraded to UHD pack on Sky Q, how do I see this on my TV?

Hi is that in Sky or on the TV please?

This message was authored by nigea99 This message was authored by: nigea99

Re: I've upgraded to UHD pack on Sky Q, how do I see this on my TV?

Posted by a Superuser, not a Sky employee. Find out more

@621958977046 wrote:

Hi is that in Sky or on the TV please?


 

on SKY
Home - Settings - Setup - Audio Visual -Picture Resolution

621958977046
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This message was authored by 621958977046 This message was authored by: 621958977046

Re: I've upgraded to UHD pack on Sky Q, how do I see this on my TV?

Thanks we have found setting and updated it.  Have a good evening

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