13 Dec 2023 05:50 PM
Just upgraded my Sky package to include UHD as we have a new TV capable of showing 4K. When using the Playstation 5, we see 4K on the TV, but not when using Sky Q. Have rebooted Sky box but cannot see how to change settings on Sky Q? Any thoughts please
13 Dec 2023 05:56 PM - last edited: 13 Dec 2023 05:57 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you changed picture settings to 2160P?
Bear in mind there's only limited native 4K content - primarily for Sports and Movies. (And mostly via download). There are some series too, e.g. Billions.
13 Dec 2023 06:44 PM
Hi is that in Sky or on the TV please?
13 Dec 2023 06:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@621958977046 wrote:
Hi is that in Sky or on the TV please?
on SKY
Home - Settings - Setup - Audio Visual -Picture Resolution
13 Dec 2023 06:48 PM
Thanks we have found setting and updated it. Have a good evening
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