My services were cut off due to a late payment, today at 3 o'clock (over 4 hours ago) I paid the bill, set up my direct debit again and reinstated the services. The wifi is back working but not my sky tv packages, it still says you must upgrade to use this service.
Posted by a Superuser, not a Sky employee. Find out more
@ELChris Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t normally be processed until the following week.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
