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Discussion topic: I’ve posted the sky box has it arrived

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Avatar for Ros3
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This message was authored by: Ros3

Message posted on ‎24 Sep 2023 08:06 PM

I’ve posted the sky box has it arrived

I've posted the sky box and returned the equipment 

But I keep getting notifications saying I haven't 

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Avatar for Dazzasky
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This message was authored by: Dazzasky

Message posted on ‎24 Sep 2023 08:12 PM

Re: I’ve posted the sky box has it arrived

Posted by a Superuser, not a Sky employee. Find out more
@Ros3 wrote:

I've posted the sky box and returned the equipment 

But I keep getting notifications saying I haven't 

Us fellow customers would not know if it has arrived @Ros3 @You would need to contact Sky directly. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 Sep 2023 08:25 PM

Re: I’ve posted the sky box has it arrived

Posted by a Superuser, not a Sky employee. Find out more

@Ros3 
We understand returns are taking 2+ weeks to be processed by Unipart (who deal with the returns) and they aren’t the quickest in updating Sky that equipment has been received. Hopefully you've kept your proof of posting safe. 


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