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Discussion topic: I’ve posted the sky box has it arrived

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This message was authored by: Ros3

I’ve posted the sky box has it arrived

I've posted the sky box and returned the equipment 

But I keep getting notifications saying I haven't 

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This message was authored by: Dazzasky

Re: I’ve posted the sky box has it arrived

Posted by a Superuser, not a Sky employee. Find out more

@Ros3 wrote:

I've posted the sky box and returned the equipment 

But I keep getting notifications saying I haven't 


Us fellow customers would not know if it has arrived @Ros3 @You would need to contact Sky directly. 

This message was authored by: Daniel0210

Re: I’ve posted the sky box has it arrived

Posted by a Superuser, not a Sky employee. Find out more

@Ros3 
We understand returns are taking 2+ weeks to be processed by Unipart (who deal with the returns) and they aren’t the quickest in updating Sky that equipment has been received. Hopefully you've kept your proof of posting safe. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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