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Discussion topic: I've moved our sky mini box from downstairs and put directly upstairs but can't get it to connect to

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This message was authored by Damon This message was authored by: Damon

I've moved our sky mini box from downstairs and put directly upstairs but can't get it to connect to

I've moved our sky mini box from downstairs and put directly upstairs but can't get it to connect to The main sky Q box. Any thoughts on how I can fix this please. 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: I've moved our sky mini box from downstairs and put directly upstairs but can't get it to con...

Posted by a Sky employee

Hi there @Damon , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: I've moved our sky mini box from downstairs and put directly upstairs but can't get it to con...

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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