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Discussion topic: I've had a call today regarding my sky account

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Message posted on ‎18 Sep 2023 08:20 PM

I've had a call today regarding my sky account

Is it normal for sky to ask for the last 2 digits of the account I pay my sky bill from 

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This message was authored by: Daniel0210

Message posted on ‎18 Sep 2023 08:22 PM

Re: I've had a call today regarding my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Dutch36 

Were you expecting a call from Sky? They don't cold call.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on ‎18 Sep 2023 08:24 PM

Re: I've had a call today regarding my sky account

My contract is up in November so was seeing if they could get me a better deal 

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Message posted on ‎18 Sep 2023 08:25 PM

Re: I've had a call today regarding my sky account

It was from a legit sky number. I've checked that 

 

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Message posted on ‎18 Sep 2023 08:26 PM

Re: I've had a call today regarding my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Dutch36 

Sky don't normally call the customer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Dutch36

Message posted on ‎18 Sep 2023 08:30 PM

Re: I've had a call today regarding my sky account

They rang today but I was busy at work so they said they would ring back at a time that was best for me. Which was after 7pm. They knew when my contract was up and how much I was currently paying and the package I had.  Are they able to do anything with my name address and last 2 digits of my bank account number 

 

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