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Discussion topic: I've a blank black screen for all non-domestic channels on my Sky Q box & mini boxes. BBC, ITV work

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This message was authored by Simon+Bexhill This message was authored by: Simon+Bexhill

I've a blank black screen for all non-domestic channels on my Sky Q box & mini boxes. BBC, ITV work

My Sky Q main box and mini boxes are all working and I can get to the menus, it is just that the only channels that are currently viewable are the natinal broadcasters, BBC1, BBC2, ITV, ITV2, ITV3, Channel 4, Channel 5 and 5Star, all of the Sky, BT Sport channels just have a blank screen, not the blue "There's a problem screen".

 

I can wath recordings and apps, just not live broadcast.

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: I've a blank black screen for all non-domestic channels on my Sky Q box & mini boxes. BBC, I

Posted by a Superuser, not a Sky employee. Find out more

@Simon+Bexhill wrote:

My Sky Q main box and mini boxes are all working and I can get to the menus, it is just that the only channels that are currently viewable are the natinal broadcasters, BBC1, BBC2, ITV, ITV2, ITV3, Channel 4, Channel 5 and 5Star, all of the Sky, BT Sport channels just have a blank screen, not the blue "There's a problem screen".

 

I can wath recordings and apps, just not live broadcast.


Hi @Simon+Bexhill Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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