I try to Connect my mini box to tv . The remote ósmy working

[Gosiawoodman]

Remote does work for the sound but not for up and down what they asking me to do 

[oldfella]

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@Gosiawoodman wrote:

Remote does work for the sound but not for up and down what they asking me to do 

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Hi @Gosiawoodman 

First make sure that no remote buttons are stuck.

Then try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.