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Discussion topic: I subscribe to tnt sports but not getting hd picture I’ve tried channe 874 but it says I need to upg

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Message posted on ‎30 Nov 2023 08:21 PM

I subscribe to tnt sports but not getting hd picture I’ve tried channe 874 but it says I need to upg

It says I need to upgrade package to Watch he which I already do

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This message was authored by: Laing1

Message posted on ‎30 Nov 2023 08:33 PM

Re: I subscribe to tnt sports but not getting hd picture I’ve tried channe 874 but it says I need to

Posted by a Superuser, not a Sky employee. Find out more
@Topher1872 wrote:

It says I need to upgrade package to Watch he which I already do

@Topher1872 do you pay Sky for TNT sports or are you paying direct to TNT/BT


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Topher1872

Message posted on ‎30 Nov 2023 08:38 PM

Re: I subscribe to tnt sports but not getting hd picture I’ve tried channe 874 but it says I need to

I pay sky for my package and have had hd picture before when I've watched the channels

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This message was authored by: Laing1

Message posted on ‎30 Nov 2023 09:23 PM

Re: I subscribe to tnt sports but not getting hd picture I’ve tried channe 874 but it says I need to

Posted by a Superuser, not a Sky employee. Find out more
@Topher1872 wrote:

I pay sky for my package and have had hd picture before when I've watched the channels

@Topher1872 ok Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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