Discussion topic: I recently join the sky and received sky box but unable to connect it.

This message was authored by: Priyansh1 · ‎16 Dec 2024

Unable to connect sky box

This message was authored by: oldfella · ‎16 Dec 2024

@Priyansh1 wrote:

Unable to connect sky box

Hi @Priyansh1

If you have Sky Q
Check the following help

https://www.sky.com/help/articles/setting-up-sky-q

This message was authored by: TimmyBGood · ‎16 Dec 2024

@Priyansh1

'received sky box' rather than having it installed probably suggests Sky Stream rather than Sky Q.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Daniel0210 · ‎17 Dec 2024

@Priyansh1

If you're a brand new customer to Sky Q (the board on which you've posted) an engineer installs the dish and brings the Sky Q box with them and sets it up for you. Which Sky TV platform have you subscribed to?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Discussion topic: I recently join the sky and received sky box but unable to connect it.

I recently join the sky and received sky box but unable to connect it.

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Re: I recently join the sky and received sky box but unable to connect it.

Re: I recently join the sky and received sky box but unable to connect it.

Re: I recently join the sky and received sky box but unable to connect it.

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